LOCAL is always best. You are not at the mercy of the fluctuating Rand which causes importers to drop their product. In all cases - BEWARE the cheap and nasty. Don’t take a chance with the biggest, heaviest, hardest working part of your home. Failure could result in injury or worse. Be very careful of cheap offers. You may find that either the motor is not up to the job (Lasts a year until the warranty expires) or even worse, the installer won’t come back when it goes wrong. This is reality and a problem that we come across regularly. Be warned that if the installer does not set up the door correctly, or install the motor incorrectly, even the manufacturers warranty won’t help you. Its like driving your car into a wall and then expecting the manufacturer to repair it under warranty. It won’t happen. The manufacturers warranty covers manufacturers defects, not damage sustained from incorrect use, or incorrect installation.
The Integrity of the installer is your most important choice as your warranty rests with them/him. How long have they/he been in business? Will they/he be around when you need him? Don’t choose the cheapest option. Be Informed, get references if necessary (Get a few, otherwise you might be getting high praise from the installers wife or friend.) Ask one of your neighbours, or one of your friends or work colleagues.
Support Local. And help create jobs to boost our local economy. The assurance that there will be an ongoing source of spare parts. (Assuming the manufacturers stays in business.) Locally designed for local conditions is also a consideration.
Locally, two companies stand head and shoulders above the rest. They are Digidoor (Hydrodoors - based in JHB but branches all over the country.) and ET Systems )based in Cape Town.) Both of these companies have been around for twenty or more years and supply good, time tested motors and hardware that offers good value for money. Both of these companies have an excellent history of support for their
ELECTRICAL COMPLIANCE - Not to be over looked.
When you come to sell your house, you will need to obtain an electrical compliance certificate. Each garage door motor fitted is classified as a fixed appliance and as such requires its own electrical plug point fitted next to the motor in the ceiling. This plug point needs to have been fitted by a certified electrician using the correct 2.5mm twin and earth wire. Beware of the cowboy installers who cut off the manufacturers plug and connects additional flex to the motor. This will NOT pass an electrical compliance inspection and will likely invalidate the manufacturers warranty. Exposed connections using connector block is dangerous and you should not accept any installation done in this manner.