Of Course you can. I must relate a  story told by one of the local bakkie brigade. He was very proud of the fact that he was able, on his own, to install between 7 to 10 garage door operators in a day. (The product  used shall be left to your imagination.) So I enquired as to  how he was managing to complete this many operators on his own, considering the  resetting of the doors, strengthening, etc. "No" he replied very proudly, "it's just a hit and  run".

 

Well, this is the sort of person that this industry can do without. He obviously has no  intention of honouring any kind of warranty…. if this product has one? Or standing by the  "installation" that he has just carried out. In a few months time the end user will most definitely be faced with all sorts of problems from this type of installer. So remember this  when you next see the ridiculous prices that these chaps are offering. At the end of  the day, the customer will be getting just what he paid for.

 

We however will just continue to supply the best products & service that we can possibly offer. The "fly by nights" we hope will eventually disappear into the woodwork. We will only be associated with the best  products available, and give the best service that we can possibly give!

 

Digi-Door
Digi-Door

It is amazing how many bad

Installers there are out there

Who can’t even get this basic

thing right. The Danger then

Exists that your door will be

Damaged

Battery Back-up Garage Door motors are pretty much the norm at the moment. This is because they are cheaper to produce. The thing to consider with this option is that it is going to cost you R700+ every 2 - 4 years for replacement batteries. They are also unlikely to give more than 6 or 10 years of service life. Mains driven motors like the Digi 2 are a much more robust and durable motor with lower running costs.

Imported motors certainly can offer some attractive features. There are however imported motors and then there are the awful imported motors. Unfortunately, the powers of economy will always allow the cheap and nasty to sneak in and bite the unaware. You get what you pay for as with anything else.

Markal has been very careful in their assessment of motors. We do our own independent torture testing of prospective motors. Remember that when buying an imported motor, you are relying on the importer to stay in business to keep you supplied with spares when things go wrong. If they decide to stop importing that motor, you are faced with the only option which is to replace it...  again.

Buy South African where possible to reduce the likely hood of this happening.

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DC Blue
LOCAL is always best. You are not at the mercy of the fluctuating Rand which causes importers to drop their product. In all cases - BEWARE the cheap and nasty. Don’t take a chance with the biggest, heaviest, hardest working part of your home. Failure could result in injury or worse. Be very careful of cheap offers. You may find that either the motor is not up to the job (Lasts a year until the warranty expires) or even worse, the installer won’t come back when it goes wrong. This is reality and a problem that we come across regularly. Be warned that if the installer does not set up the door correctly, or install the motor incorrectly, even the manufacturers warranty won’t help you. Its like driving your car into a wall and then expecting the manufacturer to repair it under warranty. It won’t happen. The manufacturers warranty covers manufacturers defects, not damage sustained from incorrect use, or incorrect installation.
The Integrity of the installer is your most important choice as your warranty rests with them/him. How long have they/he been in business? Will they/he be around when you need him? Don’t choose the cheapest option. Be Informed, get references if necessary (Get a few, otherwise you might be getting high praise from the installers wife or friend.) Ask one of your neighbours, or one of your friends or work colleagues.
Support Local. And help create jobs to boost our local economy. The assurance that there will be an ongoing source of spare parts. (Assuming the manufacturers stays in business.) Locally designed for local conditions is also a consideration.
Locally, two companies stand head and shoulders above the rest. They are Digidoor (Hydrodoors - based in JHB but branches all over the country.) and ET Systems )based in Cape Town.) Both of these companies have been around for twenty or more years and supply good, time tested motors and hardware that offers good value for money.  Both of these companies have an excellent history of support for their
ELECTRICAL COMPLIANCE - Not to be over looked.
When you come to sell your house, you will need to obtain an electrical compliance certificate. Each garage door motor fitted is classified as a fixed appliance and as such requires its own electrical plug point fitted next to the motor in the ceiling. This plug point needs to have been fitted by a certified electrician using the correct 2.5mm twin and earth wire. Beware of the cowboy installers who cut off the manufacturers plug and connects additional flex to the motor. This will NOT pass an electrical compliance inspection and will likely invalidate the manufacturers warranty. Exposed connections using connector block is dangerous and you should not accept any installation done in this manner.
Digi-Door
Digidoor One
Digi-Door
DC Blue
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If in doubt, phone the motors manufacturer and ask for references as to the integrity and experience of the installer you are about to give your hard earned money to.